GB/T19001: 2016 5.3岗位职责权限

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Report on the performance of the quality management system and opportunities for improvement (see 10.1), especially to the top management. This report is usually completed as part of the management review process. The responsibility of coordinating and organizing reports can be assigned to one person, and the reporting responsibility for each process of the quality management system can be assigned to others.



Ensure that customer focus is promoted throughout the organization. This responsibility is usually assigned to the person responsible for communicating with customers and ensuring that any issues are resolved, usually from the customer service department or quality department.



To ensure the integrity of the quality management system when planning and implementing changes, fully consider the potential impact of the changes in order to maintain the integrity of the quality management system. The quality management system is a complete system in which elements interact. When planning and implementing changes to a certain element, the necessity of other element changes related to that element should be considered.

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质量管理体系变更，例如：

新的ERP(企业资源计划)系统的实施；

外包设计和开发过程的决定；

由于新的市场机遇促成的增长和发展；

组织的重组；

合并或并购。

这个职责通常被分配给负责确保整个质量管理体系被保持的人，以及有能力确保变更不会在不考虑它们的潜在影响的情况下被策划的人。比如管理者代表、系统部主管

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Changes to the quality management system, such as:



Implementation of new ERP (Enterprise resource planning) system;



The decision to outsource the design and development process;



Growth and development driven by new market opportunities;



Organizational restructuring;



Merger or acquisition.



This responsibility is usually assigned to those responsible for ensuring that the entire quality management system is maintained, as well as those who have the ability to ensure that changes are not planned without considering their potential impact. For example, management representatives and system department supervisors

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19001的每个条款都要好好学习我们才能真正做好质量管理
Every clause in 19001 needs to be studied carefully in order for us to truly do a good job in quality management