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ISO9001-9.3.2

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发表于 2023-9-18 13:28:09 | 显示全部楼层 |阅读模式

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9.3.2 管理评审评输入
策划和实施管理评审时应考虑下列内容:
a)以往管理评审所采取措施的情况;
b)与质量管理体系相关的内外部因素的变化;
c)下列有关质量管理体系绩效和有效性的信息,包括其趋势:
1)顾客满意和有关相关方的反馈;
2)质量目标的实现程度;
3)过程绩效以及产品和服务的合格情况;
4)不合格及纠正措施;
5)监视和测量结果;
6)审核结果;
7)外部供方的绩效。
d)资源的充分性;
e)应对风险和机遇所采取措施的有效性(见6.1);
f)改进的机会

 楼主| 发表于 2023-9-18 13:29:28 | 显示全部楼层
9.3.2 Management Review Input

When planning and implementing management reviews, the following should be considered:

a) The status of measures taken in previous management reviews;

b) Changes in internal and external factors related to the quality management system;

c) The following information about the performance and effectiveness of the quality management system, including its trends:

1) Customer satisfaction and feedback from relevant parties;

2) The degree of achievement of quality objectives;

3) Process performance and the qualification of products and services;

4) Non conformities and corrective measures;

5) Monitoring and measurement results;

6) Audit results;

7) Performance of external suppliers.

d) Adequacy of resources;

e) The effectiveness of measures taken to address risks and opportunities (see 6.1);

f) Opportunities for improvement

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