质量 管理体系架构Quality Management System Architecture

gaowenhua

过程监控与改进

• 过程监控：内部审核、监控指标。
• 不合格品控制：不良品管理和纠正措施。
• 持续改进：PDCA循环（计划-执行-检查-行动）
  

gaowenhua

Process monitoring and improvement
Process monitoring: internal audit, monitoring indicators.
Nonconforming Product Control: Nonconforming Product Management and Corrective Actions.
Continuous Improvement: PDCA Cycle (Plan Do Check Act)

gaowenhua

文件与记录管理

• 质量手册、程序文件、作业指导书。
• 记录保存和追溯
  

gaowenhua

Document and Record Management
Quality manual, procedural documents, and work instructions.
Record keeping and traceability

gaowenhua

客户满意度管理

• 客户反馈收集与分析。
• 投诉处理和满意度提升。
  

gaowenhua

Customer Satisfaction Management
Customer feedback collection and analysis.
Complaint handling and satisfaction improvement.

gaowenhua

建立完善的质量管理体系架构，有助于提升组织的整体竞争力，实现高质量的产品和服务

gaowenhua

Establishing a comprehensive quality management system architecture helps to enhance the overall competitiveness of the organization and achieve high-quality products and services

whping

感谢分享，学习学习

ouszking

感谢分享