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发表于 2022-9-3 22:34:10
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本帖最后由 gaowenhua 于 2022-9-3 22:35 编辑
Comprehensive analysis of quality cost; the content of the analysis includes: quality cost composition and trend analysis; report quality cost and annual target implementation, comparative analysis with the previous period, and the same period of the previous year; analysis of typical events and causes affecting quality cost.
According to the quality cost analysis, the Quality Assurance Department should prepare the [Quality Cost Comprehensive Analysis Report] every month, and the report content can generally include: point out the key areas and main factors that affect the quality cost during the reporting period, and propose improvement suggestions for the unachieved goals.
After the comprehensive analysis report of quality cost] is prepared, it should be reported to the top level of the company before the 10th of each month, and one copy will be sent to the relevant departments.
The Quality Assurance Department is responsible for the tracking of improvement measures and the verification of implementation effects.
Level 3 subjects and descriptions of internal loss cost generally include the following level 3 subjects: Internal loss cost refers to the cost of products that fail to meet the specified quality requirements before delivery.
Loss of scrapped products: the cost of scrapping due to semi-finished products and finished products that do not meet the quality requirements and cannot be repaired or are not economically worth repairing, semi-finished products, finished products, raw materials and labor costs that are scrapped in the production process.
Loss of rework and repair: The cost of repairing non-conforming products and bringing them up to quality requirements.
Cost of downtime loss: the cost of downtime due to quality problems, and the net output value lost during the downtime.
Excess Shipping: Due to internal issues, the delivery cannot meet the increased shipping costs.
Level 3 subjects and descriptions of external loss cost, generally including the following level 3 subjects: External loss cost refers to the cost of claim, replacement, warranty, etc. caused by the failure of the product to meet the specified quality requirements after delivery.
Claim fee: due to the product quality not up to the standard, to compensate and process the complaints raised by the user, pay the user compensation (including fines), claim processing fees and travel expenses.
Return loss fee: The cost incurred by the user for returning and replacing the product due to the product quality not meeting the standard, including loss fee, transportation fee, net loss of returned product, etc.
Repair fee: after delivery, the defective products will be paid by our company to send personnel to provide repair services for users, and the working hours, travel, office, labor insurance, replacement parts cost, components, tool transportation costs and defective products of the warranty personnel. processing fee.
External discount loss fee: the cost of the product quality is not up to the standard and the loss of price reduction, the original sales price and the price difference after the price reduction |
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