1.When unqualified products or batches are found, clear identification should be made immediately according to regulations;
2. Unqualified incoming products (batches) shall be isolated and stored in the warehouse, and the procurement department shall be notified for return processing, and the "Return" form shall be filled out Bill of Lading.
3. Unqualified products during the process shall be isolated and stored by the production department (responsible workshop);
4. Scrapped work in progress shall be temporarily stored in the non-conforming product area of the production site, and the production shall apply for scrapping. The Scrap Application Form shall be filled out, signed by the quality control department, and approved by the general manager before personnel are arranged to handle it
1. Obvious scrapping or rework that can meet the specified requirements shall be evaluated by the person in charge of an authorized inspection agency (such as the quality department or laboratory).
2. The repair, concession, or degradation of products can only be determined based on specific circumstances after passing the non conformance review
1. Rework/repair. Require the engineering department to develop a process flow. Products that have undergone rework/repair measures must be re inspected and must meet the corresponding requirements before they can be released;
2. Concession (special acceptance): Products that have been approved for concession must pass factory testing and testing. When the factory requirements are not met or customers may suffer losses, customers should be informed truthfully, and only after obtaining written understanding from customers can the goods be shipped;
3. Downgrading: Products that have been downgraded after review should be clearly labeled, stored, and shipped according to the requirements of the downgraded product;
4. The losses caused by the disposal of non-conforming products should be truthfully recorded, and relevant departments should be notified not to privately dispose of non-conforming products