质量管理体系审核 Quality Management System Audit

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通过审核发现质量管理体系中的薄弱环节和改进机会，这可以促使组织采取纠正措施和预防措施，不断完善质量管理体系，提高产品和服务质量

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Identifying weak links and opportunities for improvement in the quality management system through auditing can prompt organizations to take corrective and preventive measures, continuously improve the quality management system, and enhance product and service quality

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确保组织的运作能够满足顾客对产品质量、交付时间、售后服务等方面的期望，从而增强顾客满意度和忠诚度

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Ensure that the organization's operations meet customers' expectations for product quality, delivery time, after-sales service, and other aspects, thereby enhancing customer satisfaction and loyalty

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内部审核

• 由组织内部的审核员进行。这些审核员通常经过培训，熟悉组织的质量管理体系和内部流程。
• 内部审核可以定期（如每月、每季度）开展，主要目的是检查质量管理体系在组织内部的执行情况。
  

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Internal Audit
Conducted by internal auditors within the organization. These auditors are usually trained and familiar with the organization's quality management system and internal processes.
Internal audits can be conducted regularly (such as monthly or quarterly) with the main purpose of checking the implementation of the quality management system within the organization.

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外部审核

• 第二方审核
  • 由组织的顾客或其代表进行。这种审核主要关注供应商的产品质量和供应能力，审核结果可能直接影响双方的合作关系。
    
• 第三方审核
  • 由独立于组织及其顾客的认证机构进行。如果组织希望获得质量管理体系认证，如 ISO 9001 认证，就需要通过第三方审核。认证机构的审核员会依据相关标准，全面评估组织的质量管理体系，包括管理职责、资源管理、产品实现和测量、分析与改进等各个过程
    
  
  

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External audit
Second party review
Conducted by the organization's customers or their representatives. This type of audit mainly focuses on the product quality and supply capability of suppliers, and the audit results may directly affect the cooperation relationship between both parties.
Third party review
Conducted by certification bodies independent of the organization and its customers. If an organization wishes to obtain a quality management system certification, such as ISO 9001 certification, it needs to pass a third-party audit. The auditors of the certification body will comprehensively evaluate the organization's quality management system based on relevant standards, including management responsibilities, resource management, product realization and measurement, analysis and improvement, and other processes

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审核策划

• 确定审核的范围，包括组织的部门、活动、产品和服务等。
• 制定审核计划，明确审核的时间、审核组成员和审核的具体流程。
  

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Audit planning
Determine the scope of the audit, including the organization's departments, activities, products, and services.
Develop an audit plan that specifies the audit time, audit team members, and specific audit process.