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ABOUT YOUR ROLE
Supplier quality management, customer complaint handling, quality sytem maintenance and quality improvement.
YOUR RESPONSIBILITIES WILL INCLUDE
- Tracking supplier performance and reporting.
- Lead supplier quality system audits for existing supplier base. Assure the quality level of the suppliers to meet the standards.
- Investigates supplier quality issues from manufacturing or field and works directly with suppliers to ensure appropriate containment actions and corrective actions are taken in a timely manner.
-Work with suppliers in the areas of process control, quality control/assurance, data collection, product test, failure analysis, corrective actions, facilitate supplier continuous improvement programs to achieve sustainable quality performance.
- to interface with customers on products’ quality requirements and ensure that quality requirements are follow to ensure customer satisfaction.
- Incoming quality control, and handling the disposition for non-conforming raw materials and finished goods.
- to handle customers’ complaints and verify customer returns and feedback to concerned parties.
- Assist in resolving warranty of quality with customers.
- quality system maintenance.
- Expertise Assist of quality in new product and project.
WHAT WE WILL BE LOOKING FOR IN YOU
• Bachelor’s degree from an accredited university or college
• At least 2 additional years of experience in quality management in manufacturing company, be familiar to ISO9001 & TS16949
• Excellent English reading and writing skill.
• Experience with problem solving and working in a team environment.
• Computer skills including MS Office and Lotus.
• Strong interpersonal and leadership skills
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