Define, verify, and execute temporary control actions to ensure that issues are isolated from internal and external customers before permanent corrective measures are implemented.
Using ICA as a temporary problem-solving strategy~Isolation issues
Seeking the true cause is like seeking medical consultation, misdiagnosis or incomplete diagnosis, and the consequences are endless. Main tools for identifying root causes:
When the root cause is identified, long-term countermeasures often emerge, but how to develop the best targeted improvement measures to avoid recurrence still requires the entire team to discuss and make decisions
Long term countermeasures can improve or monitor adverse phenomena, and are corrective measures to make up for the shortcomings;
Prevention of recurrence focuses on eliminating potential nonconformities or causes of trend changes, which is a proactive improvement method
After the definition of improvement measures is completed, long-term monitoring should be conducted to verify the execution and effectiveness of measures from aspects such as employee feedback, data analysis, and on-site confirmation.
The most commonly used and effective method is to compare the defect rate before and after improvement